TERMS & CONDITIONS POLICY

Please read our Terms and Conditions carefully.

By purchasing a single class, membership, class credits, and/or entering our studio you agree to our Terms and Conditions. The Terms and Conditions will be displayed online on our website, located at www.hausofspin.com.au. Upon request we can provide you with a hard copy. Our Terms and Conditions can be amended at any time. You should familiarise yourself with these Terms and Conditions and check for updates regularly. We will notify you in writing of any changes to the Terms and Conditions by email, on our website or otherwise at the Studio.

General Conditions of Entry

Every possible effort is made to deliver classes and services on time as advertised. Classes are subject to change or cancellation however we are not required to provide notice to you of such changes. All purchases are final and Haus Of Spin. If your plans change you have up to 4 hours before your registered Class to amend your booking and you’ll receive a full credit to use at some other point. We do not offer refunds on services for injury, illness or change of address. All credits and memberships are non-transferable or interchangeable however you can use credits to book friends in. We reserve our right to change our opening hours on any given day without notice to you. You will be notified of any permanent changes to our opening hours. You must present, if requested, valid photo identification to reception staff upon entry to Haus Of Spin. We reserve the right to refuse entry to persons without suitable ID. Haus Of Spin reserves the right to refuse entry to or eject you from our premises if you are behaving in an anti-social, intoxicated, disorderly, aggressive, offensive or dangerous manner or in any manner which impacts the security of our clients or other people at the studio. Sustained behaviour in this manner may result in the cancellation of any credits or memberships. To ensure the least amount of disruption to clients, we recommend that you arrive at least 10 minutes before the scheduled time of a class to avoid disappointment. For your own wellbeing we advise that you remain in the studio until a class concludes. We are not responsible in any way for the safekeeping of your personal belongings that you bring into our studio. As such, we recommend that you only bring items required for your class and leave your valuables at home. Items that are left in our space will be held for two weeks after being found, following this period they will either be donated to charity or otherwise disposed.

Fit for Purpose Conditions

All the instructors at Haus Of Spin are qualified instructors. To ensure that your risk of injury is minimised during your participation in class we require you to follow the instructions of our teachers. The owners and directors of Haus Of Spin and our instructors are not medically trained and are therefore not qualified to assess whether clients are fit to engage in any of our classes. Students are advised to seek medical advice prior to commencing any exercise program. Participating in any form of exercise at our studio is done entirely at your own risk. You must advise us (and any instructors) if there are any risks to your health by participating in our classes such as if you have a pre-existing injury, illness, or are pregnant, prior to attending our studio. Where you have a Medical Condition, we require you to seek approval from a medical practitioner to participate in any of our classes. Participating in any form of exercise at our studios with a medical condition is done entirely at your own risk.

Membership & Pricing Conditions

The sale of each Membership is subject to specific terms and conditions applicable to the specific membership which can include a minimum membership commitment period, automatic direct debit, membership time limitations and/or class attendance limitations. In order to obtain a membership, you must be 18 years of age or over. Memberships are sold to clients for personal use only. Memberships may not be shared or transferred for any reason at any time. Anyone sharing memberships does so expressly without the consent of Haus Of Spin and will be denied all future entry and forfeit their membership. We have the right to change our fees for new memberships at any time. We will notify you of any changes to the pricing of memberships in writing. We also reserve the right to increase membership costs at any time after the applicable minimum commitment period for your membership. We will notify you in writing of any changes to the pricing details of your membership. If you are paying for your membership by direct debit, you authorise us to debit any increased fee amounts from your nominated bank account. If you do not agree to any pricing changes, you may cancel your membership in accordance with these Terms and Conditions. To receive the eligible concession rates on membership packages that have a discounted rate a current student ID, pension card or healthcare card must be presented at the time of purchase of the concession-priced membership. Ask in studio for more details.

Single Classes
The activation date is the date of the first class booked. No refunds, transfers, suspensions or extensions are offered due to illness, injury, change of address or any other reason. Multiple single classes can be purchased simultaneously.

Intro Class
Haus Of Spin holds two introduction classes on Saturday and Sunday. They are free of charge, please ask in studio.

Class Packs
Class packs cannot be shared, transferred, or extended beyond their expiry date. The activation date is the date of the first class booked or attended on the class pack.

5 Class Packs (weekday/weekend)
All 5 class packs have a 5 week/8 week expiry date.

10 Class Packs (weekday/weekend)
All 10 class packs have a 2 months/4 months expiry date.

20 Class Packs (weekday/weekend)
All 20 class packs have a 4 months/6 months expiry date.

Blended 5 &10 Class Packs
All 5/10 class packs have a 3 weeks/6 weeks expiry date.  

Unlimited Weekly Membership

This membership allows you unlimited regularly scheduled access to all classes. Weekly fees will be charged via your authorised automatic credit/debit card or nominated bank account by GloFox, our nominated third-party payment provider. It is the holder’s responsibility to ensure there are sufficient funds available in their nominated bank account or credit card to cover the applicable fees for the direct debit memberships. You will be notified if your credit card or bank account payment fails to authorise for any reason, and the charge will automatically be scheduled to rerun two days later. If the payment fails again, your membership will be cancelled, along with your future class bookings.

Direct debit memberships may be suspended up to two times a year by emailing info@hausofspin.com.au. The minimum suspension period is one week and the maximum for 6 weeks for any single suspension period. Suspensions are granted for a maximum of 6 weeks total per calendar year. Members must provide three working days' notice to allow a suspension to be activated.

To terminate the direct debit membership Haus Of Spin must be advised by the membership holder via e-mail sent to info@hausofspin.com.au that they wish to terminate the relevant membership. One weeks' notice is required on the cancellation of a direct debit membership.

Private classes

Confirmation of Private Class booking is secured upon payment. Notice of cancellation must be in writing and provided to Haus Of Spin with 24 hours' notice.

Events

Workshops and Events have no refunds, cancellations, exchanges or transfers.

Contact & Privacy Conditions

You must inform us when your contact details change so we can keep in touch with you. If you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us at info@hausofspin.com.au.

Haus Of Spin uses a third party software provider known as GloFox. In order to create a membership, your personal information will be provided to the proprietor of GloFox.

Our Liability 

Haus Of Spin and its representatives will not be liable and excludes all liabilities under these T&Cs or in any other way for all injury, illness, damage or loss of any kind whatsoever directly or indirectly sustained by you in relation to participating in any class or entering the studio. You hereby agree to release Haus Of Spin and its representatives from all claims relating to Membership, participating in any class or from otherwise entering the studio.